We apologise for the mishandling of your baggage. Please be assured that we will do everything possible to assist you in dealing with this considerable inconvenience. Your baggage details have been entered into our worldwide computerized baggage tracing system. 

If any of your details have has changed or if, once you have reviewed your file, you would like to make corrections, please notify us immediately so we can update your file accordingly. It would also be most helpful if you would ensure your name, address and bag description details are correct.This will help us to return your baggage to you quickly.

We will advise you once your baggage has been located and arrange a convenient time for delivery.

Click here to fill in the inventory form.

The inventory form can be sent to:
Brussels Airlines Customer Relations
b.house - Brussels Airport 
Airport bld 26 box 1a. 4 - Ringbaan
B-1831 Diegem 
Belgium
You can also fax it  to +32 2 753 49 31

If you have questions about your missing bag, you can contact our tracing department.