About this airport Lounges Public transport Lost and found Check-in times Ticketing  

About the airport About Hamburg Airport

  • Terminal: Terminal 2
  • Website:
  • Wi-Fi: available in most areas of the airport. The service is available through the provider Avanticom.

Lounges Lounges

Welcome to the Lufthansa Lounge.

  • Location: Lufthansa Lounge (Terminal 2).
  • Access: for more information about access to the lounge, please refer to our Lounge section

Public Transport Public transport

  • Distance from the city: 13 km
  • Public transports: bus, taxi

Lost and found Lost and found

  • Location: the Lost&Found office is located in the baggage claim area.
  • Opening hours: 07h30-22h30
  • Phone: +49 40 5075 7247   (07h30-22h30, except Sunday: 16h00-22h30)
  • Luggage tracing: for luggage tracing, please refer to our Luggage Tracing section

Check-in times Latest check-in time

  • Check&Go - Light&Relax: 60 minutes prior to departure
  • Flex&Fast: 40 minutes prior to departure
  • Bizz&Class: 40 minutes prior to departure

Baggage drop-off points close 40 minutes prior to departure (for passengers who check in online and travel with hold luggage).

Fast Lane service is available for Flex&Fast and Bizz&Class passengers.

Ticketing Ticketing office

  • Ticket office type
  • Address
Hamburg Airport - Terminal 2
  • Opening hours
2 hours before departure of a flight 
until 30 minutes after the departure
  • Email
  • Phone
+49 40 5075 2665
  • Link