About this airport Lounges Public transport Lost and found Check-in times Ticketing  

About the airport About Adolfo Suárez Madrid – Barajas Airport

  • Terminal: Terminal 2
  • Website:
  • Wi-Fi: access points in T4 and T4S, the VIP lounges & Catering areas in T1, T2 and T3

Lounges Lounges

Welcome to the Puerta de Alcalá Lounge.

  • Location: The Puerta de Alcalá Lounge is located in front of gate D60
  • Access: for more information about access to the lounge, please refer to our Lounge section

Public Transport Public transport

Lost and found Lost and found

  • Location: the Lost&Found office is located in the arrival hall, opposite the baggage carrousels.
  • Opening hours: 08h30-23h30
  • Phone: +34 912 770788
  • Luggage tracing: for luggage tracing, please refer to our Luggage Tracing section

Check-in times Latest check-in time

  • Check&Go - Light&Relax: 75 minutes prior to departure
  • Flex&Fast: 55 minutes prior to departure
  • Bizz&Class: 55 minutes prior to departure

Baggage drop-off points close 55 minutes prior to departure (for people who check in online and travel with hold luggage)

Fast Lane service is available for Flex&Fast and Bizz&Class passengers.

Ticketing Ticketing office

  • Ticket office type
  • Address
Aeropuerto Internacional de Madrid - Terminal 2
  • Opening hours
Open: 2 hours before the schedule time of departure
Close: 30 minutes after the schedule time of departure
  • Phone
807 220 003 (from within Spain)
+32 2 723 23 45 (outside of Spain)