Change my booking

Rules for changing your reservation


  • b.business:
    The b.business ticket is changeable free of charge, as long as the original fare level is still available. Otherwise, the difference to the next higher available b.business fare will be charged additionally.
  • b.flex economy+:
    The b.flex economy+ ticket is changeable free of charge, as long as the original fare level is still available. Otherwise, the difference to the next higher available b.flex economy+ fare will be charged additionally.
  • b.light economy:
    On majority of the routes, a b.light ticket is changeable (date/flight) up to 24h before departure against the payment of a penalty fee plus any difference in cost between the original price paid and the lowest price available at time the change is being made. Within 24 hours of the departure the difference will be calculated between the original price paid and the lowest b.flex available fare. For some bookings the difference in taxes and fees may also be charged.

Please note: Changes in reservations to and from Geneva are subject to payment of an administrative fee to Swissport.
Fee for the reissuance of a ticket: CHF60 (eq. €49)
Fee for the revalidation of a ticket: CHF30 (eq. €25)


  • Economy - Business:
    Contact our Service Centre on the after sales number for more information about the rules for changing your reservation.

How to change your reservation


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