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Luggage information

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Reduced Mobility


Wheelchairs and other mobility devices:


We are dedicated to making your journey as comfortable as possible.

Passengers with reduced mobility who depend on a wheelchair, crutches, braces, prosthetic device or medical equipment may carry, free of charge and in addition to the free hand luggage allowance, one of the following items:

  • 1 collapsible wheelchair (in hold)
  • 1 pair of crutches and/or braces or any other prosthetic device
  • Other medical equipment on which the passenger is fully dependent (e.g. kidney dialysis solution in such a quantity as to cover the journey)


Blind/deaf/paraplegic passengers depending on a service animal may be accompanied, free of charge by:


  • Seeing-eye dog
  • Hearing dog
  • Service dog

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