Change the date or time of departure  | Cancel your ticket and ask for a refund  
 

Change the date or time of departure

Rules for changing your reservation

• b.business:
  The b.business ticket is changeable free of charge, as long as the original fare level is still available. Otherwise, the difference to the next higher available b.business fare will be charged additionally.
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• b.flex economy+:
  The b.flex economy+ ticket is changeable free of charge, as long as the original fare level is still available. Otherwise, the difference to the next higher available b.flex economy+ fare will be charged additionally.
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• b.light economy:
  On majority of the routes, you may change your ticket (date/flight) up to 24h before departure for a fee of 60€ per person, per transaction, plus the difference between your fare and the lowest applicable fare in b.light economy.
  
• economy - business:
  Contact our Customer Contact Centre on the after sales number for more information about the rules for changing your reservation.   

How to change your reservation

• Via the Manage my booking tool
• Via the Change your reservation form                

Cancel your ticket and ask for a refund 

Rules for cancelling your ticket and asking a refund

• b.business:
  Cancellation before departure: 100% refund
  Cancellation after departure: refund of the difference between the fare paid and the applicable one-way fare. If upgraded from b.flex or b.light to b.business the original non-refundable amounts remain non-refundable*.
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• b.flex economy+:
  Cancellation before departure: 100% refund
  Cancellation after departure: refund of the difference between the fare paid and the applicable one-way fare. If upgraded from b.light to b.business the original non-refundable amounts remain non-refundable*.
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• b.light economy:
  Brussels Airlines does not refund cancelled b.light economy segments*.
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• economy - business class:
  Contact our Customer Contact Centre on the after sales number to verify whether your ticket qualifies for refund of non-flown segments.               

A €35 administration fee is charged per ticket (only for b.light and economy tickets - no fee for b.flex, b.business and business) to handle the refund of the amount you are entitled to. Only exceptions are b.business, b.flex economy+ and business class tickets purchased online via the Brussels Airlines website.

How to cancel your reservation and ask for a refund

• Via the Cancel and refund form