Book Now!

pick your reservation category
Home > My Travel > Practical information

Luggage tracing

We apologise for the mishandling of your baggage. Please be assured that we will do everything possible to assist you in dealing with this considerable inconvenience. Your baggage details have been entered into our worldwide computerized baggage tracing system.

You can check your own file here.

If any of your details have changed or if, once you have reviewed your file, you would like to make corrections, please notify us immediately so we can update your file accordingly. It would also be most helpful if you would ensure your name, address and bag description details are correct.This will help us to return your baggage to you quickly.

We will advise you once your baggage has been located and arrange a convenient time for delivery.

Click here to fill in the inventory form.

The inventory form can be sent to:
Brussels Airlines Centraltracing - Brussels Airport
Airport bld 26 box 1a. 4 - Ringbaan
B-1831 Diegem
You can also fax it to +32 2 753 49 31
or email it to

If you have questions about your missing bag, you can contact our tracing department.

Click here to report a damaged bag

Get your personalized road book

Everything you need to know to be well prepared for your trip with Brussels Airlines: lugagge allowances, check-in times, airports, destinations, flights, security ... and much more!

You know your booking details

You don't know your booking details