Terms & Conditions for fixed price upgrade in online check-in

Conditions

Fixed price upgrade in online check-in can be obtained under the following conditions:

  • Check-in for the target flight is open
  • Booked codeshare or scheduled flight operated by Brussels Airlines, Lufthansa, SWISS and Austrian Airlines
  • Availability in requested travel class is given
  • For all or individuals in one booking. Please be informed that children aged under 12 have to stay accompanied and may not travel alone in the original or upgraded cabin.
  • Conditions for fixed price upgrade bookings are based on the originally booked fare, regarding the conditions for changing a booking and the baggage allowance.

Cases, where a fixed price upgrade is not possible

In the following cases a fixed price upgrade in online check-in is not possible:

  • For journeys where flight extras have already been booked but no payment has yet been made and the relevant documents for the service have not been issued.
  • For journeys where non chargeable or chargeable additional services have already been booked which would prevent an upgrade from being made – for example, where an unchecked item is occupying an extra seat (CBBG).
  • For journeys where not all flight segments are confirmed (waiting list bookings).
  • For journeys that have been booked as a group (more than 9 passengers).

Earn extra comfort in new travel classes

You earn extra comfort in the new travel class with a fixed price upgrade in online check-in:

Premium Economy

  • A premium seat, with expanded armrest  
  • Extra legroom and a wider seat recline
  • Separate compartment, to ensure a quiet environment
  • Complimentary meal and drinks

Business Class (short and medium-haul routes)

  • Empty middle seat
  • Free access to the airport lounges
  • Complimentary snacks & drinks
  • Priority lane at security
  • Seating at the front of the plane
  • Priority boarding and disembarking, priority baggage delivery

Business Class (long-haul flights)

  • Luxurious 2m-long full flat bed with integrated massage function
  • Free access to the airport lounges
  • Premium beverages and meals created by a Michelin-starred Belgian chef
  • Dedicated check-in desks at the airport
  • Priority lane at security
  • Priority boarding and disembarking, priority baggage delivery

Conditions of original ticket remain unchanged

The conditions of the original ticket remain unchanged in terms of

  • Rebooking
  • Refund
  • Free baggage allowance
  • Mileage accrual
  • Special meals