About the airport Lounges Check-in times Lost and found Ticketing        


We inform our passengers that runway works will take place at Douala airport from 20 February to 31 March 2016. This will impact our flight schedules.

  • From 20 to 29 February 2016: the schedule will be adapted. Our flights SN369 and SN379 from Douala to Brussels will leave at 20h05 (instead of 22h30) and will operate via Yaoundé. Check-in is possible between 16h30 and 18h30.
  • From 1 to 21 March 2016: Douala airport will be closed. During the shutdown period, all flights arriving in or departing from Cameroon will be operated from the Yaoundé-Nsimalen airport.
  • From 22 to 31 March 2016: Douala airport is open but with limitations. Flights from Douala will be operated via Yaoundé and Kinshasa and will have an earlier departure.

We will inform passengers directly by SMS text messages and email. We recommend keeping your contact information up to date and monitoring the situation of your flight here. If you wish to change your travel plans, please contact your travel agency or our Service Centre at +32 (0)2 723 23 62 (local tariff).

We apologize for this inconvenience.

About the airport About Douala International Airport

Douala International Airport is located 6 km from Douala city.

Lounges Lounges

  • Welcome to the MTN lounge.

  • Location: The Salon VIP lounge is located at the boarding gate, in terminal A.
  • Access: for more information about access to the lounge, please refer to our Lounge section

Lost and found Lost and found

  • Location: the Lost&Found desk can be found at the Arrival Hall.
  • Telephone : +237 33 42 10 40
  • Luggage tracing: for luggage tracing, please refer to our Luggage Tracing section

Check-in times Latest check-in time

  • Economy : 80 minutes prior to departure
  • Business : 80 minutes prior to departure

Baggage drop-off points close 80 minutes prior to departure (for people who check in online and travel with hold luggage)

Ticketing Ticketing office

Douala - Airport

  • Ticket office type
  • Address
Douala International Airport - 1st floor
  • Opening hours

Monday - Saturday: 10:00 - 12:00 
Thursday - Saturday: 16:30 - 01:00 

  • Phones
+237 233 42 02 43

Douala - City

  • Ticket office type
  • Address
Rue Ivy - Bonanjo, BP 2074 Douala
  • Opening hours
Monday till Friday: 08:30 - 17:30
Saturday: 9:30 - 12:00
  • Phones
  • Email