For cancellation & refund requests, use this form.
For invoice requests, use this form
For special assistance or in case you experience an issue retrieving your booking, please contact our Service Centre
Always more choice with Brussels Airlines! From now on, you also get to choose how you want
to be rewarded for your loyalty. You can continue to use Miles & More, Europe’s leading frequent
flyer programme or discover LOOP, Brussels Airlines’ new loyalty programme with a difference.
Explore LOOP below.
Didn’t find what you were looking for? Visit the FAQs.
Earn 3 LOOPs per euro spent on Brussels Airlines operated flights in Europe.
Use LOOPs on Brussels Airlines operated flights in Europe from 1 January to 31 December.
No restrictions. No blackout dates. No reason why you can’t spend Christmas in Stockholm.
Every LOOP is worth 1 eurocent. Not enough LOOPs to fly? You can pay for part of your ticket with LOOPs and the rest in euros!
If you live together, you LOOP together. Up to five people living under the same roof can pool their LOOPs,
to take off even sooner!