B.GIFT : TERMS & CONDITIONS

These terms and conditions describe the rules that govern the purchase and use of a b.gift.
Brussels Airlines NV/SA offers the b.gift, having its registered office at Jaargetijdenlaan 100-102 box 30, 1050 Brussels, RPR 0400.853.488 (Brussels).

  1. A b.gift can be purchased online at brusselsairlines.com/bgift until 05 January 2020, for the price of 99 euro per b.gift. By purchasing and/or accepting a b.gift, you agree to the present b.gift general terms and conditions.
  2. A b.gift can be redeemed to book a return flight ticket from Brussels to the following selection of destinations: Berlin, Birmingham, Bilbao, Billund, Bologna, Bristol, Basel, Budapest, Copenhagen, Edinburgh, Rome, Gothenburg, Geneva, Hannover, Hamburg, Krakow, London, Milan Linate, Milan Malpensa, Lyon, Madrid, Manchester, Marseille, Nice, Oslo, Prague, Stockholm, Toulouse, Turin*, Venice, Vienna, Vilnius, Warsaw, Ljubjana, Zagreb*, Alicante, Athens*, Barcelona, Dubrovnik*, Faro, Florence*, Lisbon, Malaga, Naples, Porto, Valencia*, Montreal*, New York and Washington D.C*. We open the redemption site on 10 January 2020 at 14h00 CET, and close it on 13 March 2020 at 14h00. Offer is always subject to the availability of seats for a given destination and date. The availability of seats for a given destination on a given date is available at brusselsairlines.com/FlyWithBgift during the redemption period.
  3. The flight tickets, which can be booked, are valid for travel from 18 January 2020 to 21 June 2020 (return flight needs to be taken before this date). No bookings outside this travel period for any reason whatsoever shall be allowed. The flight ticket(s) must be reserved at least two weeks before departure.
  4. A b.gift can only be redeemed for flights departing out of Brussels Airport also known under IATA code BRU or ICAO code EBBR.
  5. A b.gift cannot be redeemed for a one-day return flight.
  6. The Check&Go booking class conditions will apply to flight tickets booked to Berlin, Birmingham, Bilbao, Billund, Bologna, Bristol, Basel, Budapest, Copenhagen, Edinburgh, Rome, Gothenburg, Geneva, Hannover, Hamburg, Krakow, London, Milan Linate, Milan Malpensa, Lyon, Madrid, Manchester, Marseille, Nice, Oslo, Prague, Stockholm, Toulouse, Turin*, Venice, Vienna, Vilnius, Warsaw, Ljubjana, Zagreb* – also referred to on the website as ‘City‘ destinations. Please note that no checked luggage is included in this category. The Light&Relax booking class conditions will apply to Alicante, Athens*, Barcelona, Dubrovnik*, Faro, Florence*, Lisbon, Malaga, Naples, Porto, Valencia* – also referred to on the website as ‘Sun’ destinations. The Economy (low flex) booking class conditions will apply to flight tickets booked to Montreal*, New York and Washington D.C.* – also referred to on the website as ‘America’ destinations.
  7. The relevant cancel and refund conditions (as published on our website: https://www.brusselsairlines.com/en-be/practical-information/travel-info/my-ticket/cancel-and-refund/default.aspx) shall apply to the flight tickets booked.
  8. The General Conditions of Carriage (https://www.brusselsairlines.com/en-be/misc/conditions.aspx) of Brussels Airlines shall apply in full on the tickets and flights booked.
  9. A b.gift is not meant for infant bookings (younger than 2 years old) and does not offer a child discount. If you are travelling with an infant, please contact our Service Centre (+32 (0)2 723 24 84) from Mondays to Fridays between 09:00 and 19:00 and on Saturdays between 09:00 and 17:00 CET).
  10. You may inform us by sending a mail to bproducts@brusselsairlines.com of your wish to withdraw from your purchase of a b.gift within 14 days of the purchase without giving any reason. In such a case, we will reimburse you the entire payment within 30 days days of receipt of your notice. By redeeming a b.gift before the end of the withdrawal period, you acknowledge that you lose your right of withdrawal.
  11. A b.gift that has already been purchased can under no circumstance be reimbursed or redeemed for cash after 14 days but, as it is not nominative, the b.gift is transferrable as a gift.
  12. These Terms and Conditions are to be read in conjunction with Brussels Airlines’ website Terms of Use, and Privacy and Security Policy which are hereby incorporated into and form part of these Terms and Conditions.
  13. A b.gift is transferable and is meant to be used either personally or offered as a gift to third parties. Brussels Airlines shall have no liability whatsoever for theft, loss or misuse of your b.gift (including if your b.gift is redeemed by an unintended individual).
  14. In the unlikely event that one is unable to find a suitable travel option despite our wide range of destinations and flight options or that one has missed the redemption deadline, one can still travel with us by using the b.gift voucher as a value voucher to purchase a ticket to any Brussels Airlines destination on any date(3). Simply contact our Service Centre:+32 2 723 23 62, from Mondays to Fridays between 09:00 CET and 19:00 CET, and on Saturdays between 09:00 CET and 17:00 CET. The b.gift voucher can be exchanged for a value voucher until 21 June 2020 at 14:00 CET.
  15. A b.gift is meant for personal, leisure use only. No invoices are provided for B2B use of this product.
  16. It is not permitted under any circumstances to resell a b.gift.
  17. These terms and conditions shall be governed by the laws of Belgium. The settlement of any dispute which might arise as a result of or in connection with these Terms and Conditions shall be exclusively submitted to the courts of Brussels, Belgium.

*Flights only available as from February 2020 : Florence, Valencia and Washington D.C. Flights only available as from March 2020 : Athens, Montreal and Zagreb. Flights only available as from April 2020 : Dubrovnik. only available as from 31/03/2020. Flights only available until March 2020: Turin