Brussels Airlines looks forward to welcoming you on board again. Note that our summer network is subject to changes in accordance with the latest travel and entry restrictions. More information about the latest travel and entry restrictions can be found via the IATA Travel Center website.

We offer flexible rebooking options for Brussels Airlines tickets (ticket number starting with 082). Select below the date you booked your ticket to find out more about your rebooking options:



If you hold a Brussels Airlines ticket and you want to postpone your travel plans, you can keep the value of your ticket via a FlightVoucher without having to commit to a new travel date right away. You can rebook your flight once free of charge for a new travel date until 31 December 2021 included.

With this one-time rebooking we want to offer you as much flexibility as possible so that you can travel again with peace of mind. That's why the rebooking includes:

  • ✔ Changing your travel dates
  • ✔ Changing your departure airport
  • ✔ Changing your arrival airport

This one-time rebooking is free of charge, which means no change fees need to be paid. However, if there is a fare difference between your rebooking and your original ticket, the fare difference will still be charged.

We will keep your unused ticket on hold for you until 31 January 2021 the latest and offer you the time to decide when and where you want to fly again. In the meantime, you can exchange the value of your unused tickets into a FlightVoucher, which can be used until 31 December 2021.


Travel before 31 December 2020 and benefit from 50 EUR discount

If you decide to start your new travel on or before 31 December 2020 you will receive an additional 50€ discount* on the ticket price. You have the time to contact us until 31 August 2020 included to rebook your ticket.


Travel in 2021 and benefit from our extended rebooking conditions

If you don't wish to travel in 2020, your ticket will remain valid and you can use its value for a future flight on or before 31 December 2021. If you would like to choose this option, please get in touch with us, latest by 31 January 2021.


Get your FlightVoucher here ›

How and when to contact us?

Once you know when and where you want to fly, you can contact us via chat, our Service Centre or via Facebook or Twitter.

Our ticketing office at Brussels Airport is currently unavailable for rebookings and/or refunds. Furthermore, only passengers with a valid flight ticket for that same day will be allowed to enter the airport.

Before contacting us, please make sure:

  •  - to have your booking reference at hand
  •  - to already have your new travel date in mind

In case you booked via an (online) travel agency, please contact them directly to be rebooked.


* The 50 EUR discount is only applicable for tickets with a fare (excl. taxes) higher than 50 EUR/CHF/USD. It will be deducted from the fare difference between your original and your new ticket. If the difference is less than 50 EUR, the remaining value can be used for your next flight with us. The 50 EUR discount can be applied only once per passenger and per booking. The 50 EUR discount is not applicable on partially used tickets. If you have a partially used ticket, please contact our Service Centre for more information on your rebooking options.

If you hold a Brussels Airlines ticket with an original travel date on or before 30 April 2021 and you want to postpone your travel plans, you can keep the value of your ticket without having to commit to a new travel date right away. You can rebook your flight once free of charge for a new travel date until 31 December 2021 included.

With this one-time rebooking we want to offer you as much flexibility as possible so that you can travel again with peace of mind. This one-time rebooking is free of charge, which means no change fees need to be paid. However, if there is a fare difference between your rebooking and your original ticket, the fare difference will still be charged.


My flight has been cancelled. What should I do?

In case your flight got cancelled, your rebooking includes additionally:

  • ✔ Changing your departure airport
  • ✔ Changing your arrival airport

We will keep your unused ticket on hold for you until 31 January 2021 the latest and offer you the time to decide when and where you want to fly again.


My flight is still scheduled but I wish to postpone my travel plans. What are my options?

If you want to postpone your travel plans, you can rebook your flight once free of charge for a new travel date until 31 December 2021 included. Please make sure to contact us before your original travel dates (and no later than 31 January 2021) if you need a rebooking. Until then, we will keep your ticket on hold for you.


When and how to contact us?

Once you know when and where you want to fly, you can contact us no later than 31 August via chat, our Service Centre or via Facebook or Twitter.

Our ticketing office at Brussels Airport is currently unavailable for rebookings and/or refunds. Furthermore, only passengers with a valid flight ticket for that same day will be allowed to enter the airport.

Before contacting us, please make sure:

  •  - to have your booking reference at hand
  •  - to already have your new travel date in mind

In case you booked via an (online) travel agency, please contact them directly to be rebooked.

If your question hasn’t been answered above, please check our Frequently asked questions