Brussels Airlines Privacy Policy short notice

The protection of your personal data is of particular importance to Brussels Airlines.

This Privacy Policy applies to the personal data that we process about you as a natural person when you use our services and/or our products, when you visit our website or when you use our mobile app.

Brussels Airlines NV / SA with registered office at 1050 Brussels (Belgium), Jaargetijdenlaan 100-102/B30 Av. des Saisons, RPR/RPM Brussels (company number 0445692234) is the ‘controller’ for the processing of your personal data.

Information about the processing of your personal data

  • Why do we process your personal data?
    • We process your personal data for the various purposes when:

      • You surf on our website,
      • You contact us,
      • You purchase our product or services,
      • You booked with Brussels Airlines,
      • You paid for your purchase,
      • You provide feedback.
  • What social media features we use on our websites

    On our websites you can find some social media features, such as “share” and “like” buttons, via which you can share and recommend the content of our websites and “social logins”, which link our websites’ offerings and our platforms with social media networks, for example for logging into your personalised area in some parts of our websites.

  • With whom do we share your personal data?

    We may transfer your personal data to our affiliates and commercial partners and to companies that process personal data in our name and our on our behalf (known as “processors”).

  • Are your personal data transferred outside the European Economic Area?

    If you have booked a flight to a country outside the European Economic Area for which there are no appropriate safeguards regarding your personal data, we are allowed to transfer your personal data to this country, as this is necessary for the execution of the contract with you (article 49.1 (b) GDPR).

  • For how long is your personal data retained?

    We keep your personal data for as long as we need them for justifiable and specified purposes related to the processing and/or if we are obliged by law to store them for the retention limitation periods set out by applicable laws and authorities.

Your Rights

You have various rights in relation to the processing of your personal data as set out in the General Data Protection Regulation (GDPR).

Use of cookies

Please click here to change your cookies related privacy settings and please read our cookie policy here.

Our complete data protection policy

If you wish to know more about how we process your personal data, you can read our complete data protection policy by clicking here.


Last update: March 2019