About the airport About Lisbon Portela Airport

  • Terminal:  Terminal 1
  • Website:
  • Wi-Fi: available in the entire airport. Access to local content such as flight and airport info free of charge.

Lounges Lounges

Welcome to the Lisbon Lounge.

  • Location: the Lisbon lounge is located in the departure area, near gate 15.
  • Access: for more information about access to the lounge, please refer to our Lounge section

Public Transport Public transport

Lost and found Lost and found

  • Location: the Lost & Found desk is located in the arrival area, opposite baggage belt n°8.
  • Opening hours: 08h00-22h00
  • Phone: +351 21 844 51 82 (08h00-22h00)
  • Baggage tracing: for baggage tracing, please refer to our Baggage Tracing section

Or contact our global baggage info centre via +32 2 723 23 62 (daily between 9h00 – 19h00 CET)

Check-in times Latest check-in time

  • Check&Go - Light&Relax: 60 minutes prior to departure
  • Flex&Fast: 40 minutes prior to departure
  • Bizz&Class: 40 minutes prior to departure

Baggage drop-off points close 40 minutes prior to departure (for passengers who check in online and travel with checked baggage).

Fast Lane service is available for Flex&Fast and Bizz&Class passengers.

Ticketing Ticketing office

  • Ticket office type
  • Address
Lisbon airport - Departure hall
  • Opening hours
From 2 hours before until 30 minutes after departure
  • Phone
707 200 424 (from within Portugal)
+32 2 723 23 45 (outside of Portugal)
  • Link