After the flight

Customer service

Your feedback is important; please share your experience with us, we will be happy to learn from it! Read more.

Damaged or delayed baggage

We sincerely apologise for the delay in the delivery of your baggage. We are doing everything in our power to locate it and return it to you as soon as possible. Read more.

Airport transfer service

When you travel with Brussels Airlines, you can be sure of the best service in the air, as well as on the ground. Read more.