For cancellation & refund requests, use this form.
For invoice requests, use this form. Note that your e-ticket receipt can also be used as proof of payment, for fiscal and legal purposes. VAT Exemption following Art 41 §1 1°
For special assistance or in case you experience an issue retrieving your booking, please contact our Service Centre
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We sincerely apologise for the delay in the delivery of your baggage. We are doing everything in our power to locate it and return it to you as soon as possible.
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