My booking

Ticket fees

Reserving e-tickets is just like reserving other tickets. Read more

Invoice

Customers who booked directly with Brussels airlines or via a travel agency can request an invoice. Read more

Cancel & refund

What is refundable for flights within Europe and for intercontinental flights? Read more

Change my booking

The option to change your booking, depends on the type of ticket that has been purchased. Read more

Liability

This information notice summarises the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention. Read more