Voice a concern

We are sorry to hear you have a concern regarding your travel with Brussels Airlines. Send us your feedback and we will get back to you as soon as possible.

Please help us identify the right person to address your concern by answering the questions below.

In case of irregularity

At Brussels Airlines we strive to make air travel fun and stress-free again. We want to go the extra smile and make you feel like our guest on board our flights.

Unfortunately, sometimes things go wrong. However, we believe in "doing the right thing": If you have experienced an irregularity, please let us know and we will do our best to get back to you with an answer or solution as soon as possible.