Due to a system maintenance, you may experience some issues when purchasing extra baggage. If this is the case, we kindly ask you to postpone your baggage purchase until the 20th of February. Should your flight depart before this date, our Service Centre (+32 (0)2 723 23 62 - local tariff) will be happy to help you with your baggage purchase. We apologize for this inconvenience.
For cancellation & refund requests, use this form.
For invoice requests, use this form
For special assistance or in case you experience an issue retrieving your booking, please contact our Service Centre
Our website enables you to book only up to 9 passengers at a time.
However at Brussels Airlines, we also accept groups – meaning parties of minimum 10 passengers travelling together on flights operated by Brussels Airlines (no codeshare flight).
Although the fare may be different from the one found on our website for travel by individuals (up to 9 passengers), you may find that the terms and conditions of booking a group may suit you better. The specific group conditions include among others:
To get a price quote and more information for a group trip you are planning, please complete the form. One of our agents will send you a fare proposal within 2 working days at the latest.