Brussels Airport information

About the airport About Brussels Airport 


  • Terminal: Terminal A & B
  • Website: www.brusselsairport.be
  • Wi-Fi: Available in most areas of the airport. You can buy your Wi-Fi access at rent2connect or use your account if you have a data subscription with one of the following providers: Boingo, iPass, Quiconnect, Telenet, Trustive, T-Systems or WeRoam.
  • Transfers: All flights to and from Schengen countries arrive and leave from pier A (A-gates). All flights to and from non-Schengen countries arrive and leave from pier B (B-gates). Brussels Airlines flights to the US and Africa leave from our exclusive long-haul terminal (T zone). Transfers are easy at Brussels Airport since there is only one main Terminal (for detailed information please see the Terminal map)
    In order to make your transfer experience even more comfortable, Brussels Airport has started the construction of the new Connector Building, which allow passengers to walk straight from the check-in desk to their gate in pier A or B, without having to move between floors. The new Connector was officially opened on 24 March 2015.

Lounges Lounges 

Welcome in the Brussels Airlines lounges.  

  • Location:
    • THE LOFT (A Terminal, located across from gate A 42): open 7/7 from 05.00-21.00 (closing time may vary depending on the last flight)
    • THE SUITE (B Terminal, located at the end of the lounge corridor): open 7/7 from 5.00-21.00 (accessible by the stairs/elevator opposite Gate B1 or at the stairs at Gate B15)
    • Sunrise Lounge (A Terminal A, T Zone): A Terminal/T zone: located at the end of pier A : open 7/7 from 8.00-12.00 (opening hours may vary or be extended when flight delays occur)
  • Access: for more information about access to the lounge, please refer to our Lounge section

Public Transport Public transport

  • Distance from the city: 20 km
  • Public transports: taxi, train, bus

Lost and found Lost and found

  • Location: the Lost&Found office is located in the baggage claim area
  • Phone: +32 (0)2 788 33 44 
  • Baggage tracing: for baggage tracing, please refer to our Baggage Tracing section

Or contact our global baggage info centre via +32 2 723 23 62 (daily between 9h00 – 19h00 CET)

Check-in times Latest check-in time

  • Flights to Europe
    • Check&Go and Light&Relax: 40 minutes prior to departure
    • Flex&Fast and Bizz&Class: 30 minutes prior to departure
    • HON Circle, Senator, Frequent Flyer and Star Alliance Gold: 30 minutes prior to departure
  • Flights to UK, Armenia, Israel, Russia, Morocco, Egypt, Cape Verde and Tunisia
    • Check&Go and Light&Relax: 50 minutes prior to departure
    • Flex&Fast and Bizz&Class: 40 minutes prior to departure
    • HON Circle, Senator, Frequent Flyer and Star Alliance Gold: 40 minutes prior to departure 
  • Flights to Africa, the USA, Canada and India
    • Economy: 70 minutes prior to departure
    • Business: 60 minutes prior to departure
    • HON Circle, Senator, Frequent Flyer and Star Alliance Gold: 60 minutes prior to departure

Fast Lane service is available for Flex&Fast, Bizz&Class and Business passengers.

Ticketing Ticketing office

  • Ticket office type
Airport
  • Address
Brussels Airport - Departure hall - in front of check-in rows 1,2 & 3
  • Opening hours
Daily: 05:00 - 21:00 
  • Ticket office type
Airport
  • Address
Brussels Airport - Service Center A - in front of gate A40
  • Opening hours
Daily: 06:00 - 21:15, except Saturday: 06:00 - 20:15 
  • Ticket office type
Airport
  • Address
Brussels Airport - Service Center B - in front of gate B15
  • Opening hours
Daily: 06:00 - 21:15, except Saturday: 06:00 - 13:00 & 18:00 - 20:45

  • Ticket office type
Airport
  • Address
Brussels Airport - Service center T - located at gate A64
  • Opening hours
Daily: 08:00 - 12:00