About this airport Lounges Public transport Lost and found Check-in times    

About the airport About John Paul II International Airport Krakow-Balice

  • Terminal: Terminal 1
  • Website:
  • Wi-Fi: available at level 1 for 0,50 EURO per 6 minutes

Lounges Lounges

  • Location: The Executive lounge is located in Terminal 1, first floor
  • Access: for more information about access to the lounge, please refer to our Lounge section

Public Transport Public transport

  • Distance from the city: 15 km
  • Public transports: bus, taxis, train

Lost and found Lost and found

  • Location: the Lost&Found office is located in the arrival hall.
  • Opening hours: 08h00-20h00
  • Phone: + 48 12 285 51 21 (08h00-20h00)
  • Baggage tracing: for baggage tracing, please refer to our Baggage Tracing section

Or contact our global baggage info centre via +32 2 723 23 62 (daily between 9h00 – 19h00 CET)

Check-in times Latest check-in time

  • Check&Go - Light&Relax: 60 minutes prior to departure
  • Flex&Fast: 40 minutes prior to departure
  • Bizz&Class: 40 minutes prior to departure

Baggage drop-off points close 40 minutes prior to departure (for passengers who check in online and travel with checked baggage).