For cancellation & refund requests, use this form.
For invoice requests, please click here.
Do you have a group booking? Log in with your “My Profile” or “Loop account” profile to see your booking.
For special assistance or in case you experience an issue retrieving your booking, please contact our Service Centre
Earn and redeem miles with our many partners and enter a world of exclusive advantages.
Earn points, on your own or with your family, and travel sooner than expected throughout Europe.