Brussels

From April 7th 2017 onwards, the new article 8.2 of the Schengen Borders Code enters into force. From that day on, the border police will screen every traveler (including EU-citizens) leaving or entering the Schengen area more intensively. This may result in longer waiting times. We therefore advise passengers travelling outside the Schengen area to be well on time at the airport.

• Terminal: Terminal A & B
• Website: www.brusselsairport.be
• Wi-Fi: Available in most areas of the airport. You can buy your Wi-Fi access at rent2connect or use your account if you have a data subscription with one of the following providers: Boingo, iPass, Quiconnect, Telenet, Trustive, T-Systems or WeRoam.
• Transfers: All flights to and from Schengen countries arrive and leave from pier A (A-gates). All flights to and from non-Schengen countries arrive and leave from pier B (B-gates). Brussels Airlines flights to the US and Africa leave from our exclusive long-haul terminal (T zone). Transfers are easy at Brussels Airport since there is only one main Terminal (for detailed information please see the Terminal map)
  In order to make your transfer experience even more comfortable, Brussels Airport has started the construction of the new Connector Building, which allow passengers to walk straight from the check-in desk to their gate in pier A or B, without having to move between floors. The new Connector was officially opened on 24 March 2015.

Welcome in the Brussels Airlines lounges.  

• Location:
  • THE LOFT (A Terminal, located across from gate A 42): open 7/7 from 05.00-21.00 (closing time may vary depending on the last flight)
  • THE SUITE (B Terminal, located at the end of the lounge corridor): open 7/7 from 5.00-22.15 (accessible by the stairs/elevator opposite Gate B1 or at the stairs at Gate B15)
  • Sunrise Lounge (A Terminal A, T Zone): A Terminal/T zone: located at the end of pier A : open Monday, Wednesday and Saturday from 8.00-11.45, Tuesday, Thursday, Friday and Sunday from 8.00-14.30 (opening hours may vary or be extended when flight delays occur)
• Access: for more information about access to the lounge, please refer to our Lounge section

• Distance from the city: 20 km
• Public transports: taxi, train, bus

• Location: the Lost&Found office is located in the baggage claim area
  
• Phone: +32 (0)2 788 33 44 
  
• Baggage tracing: for baggage tracing, please refer to our Baggage Tracing section

Or contact our global baggage info centre via +32 2 723 23 62 (daily between 9h00 – 19h00 CET)

• Check&Go - Light&Relax: 40 minutes prior to departure
• Flex&Fast: 30 minutes prior to departure
• Bizz&Class: 30 minutes prior to departure
• Economy: 40 minutes prior to departure
• Business: 30 minutes prior to departure
  

Baggage drop-off points close 40 minutes for shorthaul flights and 70 minutes for longhaul flights prior to departure (for passengers who check in online and travel with checked baggage).