About the airport About Kigali International Airport

Kigali International Airport is the main airport in Rwanda, and is located o the east side of Kigali, in the suburb of Kanombe. 

  • Terminal: International Terminal

Lounges Lounges

Welcome to the Pearl Lounge (NAS).

  • Location: the Pearl lounge (NAS) is in the boarding area next to gate 1
  • Access: for more information about access to the lounge, please refer to our Lounge section

    Miles & More Frequent Travellers have access to this lounge against a fee*.

    * For those lounges where an entrance fee and/or drinks are subject to payment by the Frequent Traveller member, these charges will be collected exclusively by the lounge operator and not by Brussels Airlines.

Public Transport Public transport

  • Distance from the city: 12 km
  • Public transports: taxis, hotels, shuttles

Lost and found Lost and found

  • Location: the Lost&Found office is located in the arrival hall beside conveyor belts.
  • Opening hours: the Lost&Found office is open 24h/7
  • Phone: +250 78 830 88 14
  • Baggage tracing: for baggage tracing, please refer to our Baggage Tracing section

Or contact our global baggage info centre via +32 2 723 23 62 (daily between 9h00 – 19h00 CET)

Check-in times Latest check-in time

  • Economy: 90 minutes prior to departure
  • Business: 75 minutes prior to departure

Baggage drop-off points close 75 minutes prior to departure (for passengers who check in online and travel with checked baggage).


Ticketing Ticketing office

Kigali - Airport

  • Ticket office type
  • Address
Kigali International Airport - Office mezzanine behind check-in
  • Opening hours

Open: 4 hours before the scheduled time of departure of a flight
Closed: 1 hour after the scheduled time of departure

  • Phones
+250 (0)788 381 597

Kigali - City

  • Ticket office type
  • Address
Hotel des Mille Collines, Kigali
  • Opening hours

Monday till Friday: 08:00 - 17:00
Saturday:  08:30 - 12:30 (closed on Umuganda, the last Saturday of every month)

Sunday: closed

  • Phones
+250 (0)788 158 000
  • Email