Due to a system maintenance, you may experience some issues when purchasing extra baggage. If this is the case, we kindly ask you to postpone your baggage purchase until the 20th of February. Should your flight depart before this date, our Service Centre (+32 (0)2 723 23 62 - local tariff) will be happy to help you with your baggage purchase. We apologize for this inconvenience.
For cancellation & refund requests, use this form.
For invoice requests, use this form
For special assistance or in case you experience an issue retrieving your booking, please contact our Service Centre
Enjoy the wonderful experience of luxury, great service and relaxation in our Business Class on longhaul flights, available on all our Airbus A330 aircrafts.
Discover your on board experience already online
with this interactive tour of our brand new Business
and Economy Class cabins.