Change my booking
Rules for changing your reservation
Your Bizz&Class ticket is changeable free of charge, as long as the original fare level is still available. Otherwise, the difference to the next higher available fare will be charged additionally.
Your Flex&Fast ticket is changeable free of charge, as long as the original fare level is still available. Otherwise, the difference to the next higher available fare will be charged additionally.
On majority of the routes, a Light&Relax ticket is changeable (date/flight) up to 24h before departure against the payment of a penalty fee plus any difference in cost between the original price paid and the lowest price available at time the change is being made. Within 24 hours of the departure the difference will be calculated between the original price paid and the lowest Flex&Fast available fare. For some bookings the difference in taxes and fees may also be charged.
Check&Go tickets can't be changed after your booking. Please note that it's also not possible to change your Check&Go return ticket in a one-way ticket, when you won't be able to take 1 of the 2 flights. In case you don't take your first flight, the return flight will be cancelled automatically.
Please note: Changes in reservations done at Geneva airport are subject to payment of an administrative fee to Swissport.
Fee for the reissuance of a ticket: CHF60 (eq. €49)
Fee for the revalidation of a ticket: CHF30 (eq. €25)
- Economy - Business:
Contact our Service Centre on the after sales number for more information about the rules for changing your reservation.
How to change your reservation