We understand that the excitement of travel already starts before arriving at your destination. That is why we focus on making you feel at home by creating a little piece of Belgium in the air.
From the moment you book your flight, you benefit from our personalized services and offers – both on the ground as in the sky – for an even better flight experience. You’re in good company. That is the feeling we want to give our passengers throughout their entire journey with us. From choosing a destination for your next holiday to checking-in and far beyond, we accompany you in every step of the way.
What can you expect
High quality and premium products, especially curated with the greatest care and home sourced from Belgium where possible. We upgraded our catering services, amenity kits, travel support, hospitality accessories and many more to answer the needs of modern travellers. Our staff receive regular trainings in health care and hospitality, so that you’ll always feel cared for.
The Belgian touch
As Belgium’s home carrier, we are proud of our Belgian heritage and like to highlight our Belgitude in everything we do. To guarantee the best we have to offer, we collaborate with both well-known as smaller, but upcoming, Belgian creatives. We proudly present you a selection of our Belgian partnerships. Enjoy a little piece of Belgium, in our Boutique Hotel in the air.
Manuel Wouters
Our long-haul Business Class passengers can sip on the finest cocktails and mocktails on board. Manuel Wouters is one of the greatest cocktail caterers in the world! Taste his Virgin Mojito and you’ll find yourself only wanting for more.
Barbara Geusens, Griet Aesaert & Elisia Poelman
Our new amenity kit features a sleek design of our toiletry bag, custom made skincare and artistic inner lining that matches our sleep masks. Three strong women stand behind these premium products.
Eric Lauwers (Neuhaus)
Chocolate in all its forms, colours and tastes. That is Eric’s speciality. His passion and positive spirit truly lift up every passenger that visits his chocol’atelier in our lounge The LOFT. Every long-haul Business Class passenger also receives a box of Neuhaus delights after their flight.
We use cookies and similar technologies that are necessary to run the app and the website. Additional cookies are only used with your consent. We use them to access, analyse and store information such as the characteristics of your device as well as certain personal data (IP addresses, navigation usage, geolocation data or unique identifiers). The processing of your data serves various purposes: Analytics cookies allow us to analyse our performance to offer you a better online experience and evaluate the efficiency of our campaigns. Personalisation cookies give you access to a customised experience of our website with usage-based offers and support. Finally, Advertising cookies are placed by third-party companies processing your data to create audiences lists to deliver targeted ads on social media and the internet. You may freely give, refuse or withdraw your consent at any time using the link provided at the bottom of each page. You can consent to our use of cookies by clicking on Agree. For more information on which data is collected and how it is shared with our partners please read our privacy and cookie policy: Privacy Notice | Cookie Notice
These cookies are necessary to run the core functionalities of this website, e.g. security related functions. With these cookies we can also detect if you want to stay logged into your profile to provide you with fast access to our services after revisiting our website.
Monitor website traffic and optimize your user experience
Evaluate which marketing channels are performing better
Analyse aggregated data about usage of the website to understand our customers. Randomized identifiers shared with partners.
Store your preferences from previous visits
Collect user feedback to improve our website
Evaluate your interests to provide you unique customised content and offers
By selecting this category, the categories Analytics and Personalization will also be activated.
Make online and social advertising more relevant for you
Invite specific customer groups to reconnect with our products later
Share data with our advertising and social media partners via their third-party cookies to match your interests