Sms Notification

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Because we know your time is precious, we have introduced automatic SMS notifications in the event of important flight delays, cancellations or other changes occurring on the day of your departure. This way, you can immediately know when your travels will resume and adjust your plans in good time.

To benefit from this SMS service, please don't forget to communicate your mobile phone number to us. You can enter your number:

  • during your booking
  • via our Service Centre
  • in your Miles & More profile

This service is free of charge and text messages are sent in English.

Passengers who have not provided a valid mobile number in their booking but who have provided their email address, will be sent an email instead.