One login, lots of options

With Travel ID, you have access to the services of Brussels Airlines and of all the other Lufthansa Group airlines – even to Miles & More if you wish – with just one account.

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  • Your access to all services
  • Frequently Asked Questions

What is Travel ID?

From booking to check-in and beyond – with Travel ID, you can now travel even more easily. It is your login for all our digital services. You can use it to quickly and easily access your data and enjoy relevant information and personalized services at any time. And that’s with any airline in the Lufthansa Group.

Fast & secure

Book and check in in no time at all: simply save your personal details, payment information and important travel documents in your profile where they will be stored securely and can be retrieved at any time.

Exclusive promotions

With your Travel ID, you can benefit from special offers and promotions and from information tailored to you – exactly when you need it.

Earn miles

Activate Miles & More for your Travel ID and earn miles directly – when you fly, travel and shop. You can redeem these for great awards, special experiences, or your next trip.

Your access to all our services

Always well informed: stay logged in and receive appropriate information at the right time and in the right place.

The Travel ID as a single point of access to various platforms: website, Chat Assistant, app, internet on board/FlyNet, Miles & More

Brusselsairlines.com

After logging on to our website, you will have access to all your bookings and will receive helpful information about your journey in the Travel Cockpit. In your profile, store personal data, preferences and payment information and deposit travel documents. This will enable you to book and check in even faster. All your flights from the past 10 years will be available at a glance in Travel Insights.

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Brussels Airlines Chat Assistant

Quick and targeted help for your request: after you have logged in with your Travel ID, our Chat Assistant, Charlie, will have all the necessary information and will automatically keep you updated on your current trip. Should your flight be delayed or cancelled, look for alternatives and we will rebook you – all without you needing to enter additional details.

Young man with smartphone in his hand. He is using the online Chat Assistant who is helping him with a concern about his trip.

Brussels Airlines App

Your benefits when logging in with Travel ID: look forward to automatic information about your current flight and find out where you are in your travel process. The app will remind you of every single step. Check in easily online, personalise your flight with options such as individual food preferences and book your next trip straightforwardly whenever you wish.

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Miles & More

If you wish, you can also earn miles with your Travel ID. To do so, activate Miles & More as soon as you register or in your account at a later date.


With Miles & More you can earn miles and points with 40 airline partners and miles with hotel and rental car bookings, when you shop online and in daily life. You can redeem these miles for great awards, unique experiences, or your next trip to your dream destination. 



If you fly often, you can look forward to a status as a frequent flyer and enjoy even greater comfort on your travels.

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Frequently asked questions about Travel ID and Miles & More

How can I change the email address I use to log in? How can I add a flight to “My bookings” in my Travel ID account? And why are the flights I’ve already booked not showing in “My bookings”? We’re happy to help—we’ve listed these and lots of other common questions for you in our FAQs.

To the FAQs

Good to know

Lufthansa Group

The Lufthansa Group comprises both The Lufthansa Group Airlines and Miles & More GmbH.

Lufthansa Group Airlines

The following Lufthansa Group Airlines operate with Travel ID:

Deutsche Lufthansa AG, Austrian Airlines AG, Swiss International Air Lines AG, Brussels Airlines SA/NV, Eurowings GmbH and EW Discover GmbH.

From September 1, 2025, this will also include:
Air Dolomiti S.p.A., Italia Trasporto Aereo S.p.A. (ITA Airways), Lufthansa City Airlines GmbH, Edelweiss Air AG

Partner companies

As of March 2026
Click to see partner details

  • Airportr (Airportr Technologies Limited)

  • Booking.com (Booking.com B.V.)

  • Coras (Corasdotio Limited)

  • Deutsche Bahn  (Deutsche Bahn AG)

  • eSIM GO (eSIM Go Limited)

  • Eurail/Interail (Eurail B.V.)

  • Europcar (Europcar Mobility Group S.A.)

  • Free2move (Free2move Deutschland GmbH)

  • GetYourGuide (GetYourGuide Tours&Tickets GmbH)

  • Hertz (The Hertz Corporation)

  • Medical Travel Companions (Medical Travel Companions Limited)

  • Park.Aero (Flughafen Parken GmbH)

  • Sixt (Sixt SE)

  • Travel Guard® (Zurich Insurance Group Ltd.)

  • Worldshop (Miles & More GmbH)

  • Airportr  (Airportr Technologies Limited)             

  • Booking.com (Booking.com B.V.)

  • CarTrawler (ETrawler Unlimited Company)

  • City Airport Train (City Air Terminal Betriebsgesellschaft mbH)

  • Coras (Corasdotio Limited)

  • eSIM GO (eSIM Go Limited)

  • Eurail/Interail (Eurail B.V.)

  • Free2move (Free2move Deutschland GmbH)

  • GetYourGuide (GetYourGuide Tours&Tickets GmbH)

  • Medical Travel Companions (Medical Travel Companions Limited)

  • ÖBB (ÖBB-Personenverkehr AG)

  • Park.Aero (Flughafen Parken GmbH)

  • Travel Guard® (Zurich Insurance Group Ltd.)

  • Airportr  (Airportr Technologies Limited)             

  • Booking.com (Booking.com B.V.)

  • CarTrawler (ETrawler Unlimited Company)

  • Coras (Corasdotio Limited)

  • eSIM GO (eSIM Go Limited)

  • Eurail/Interail (Eurail B.V.)

  • Free2move (Free2move Deutschland GmbH)

  • GetYourGuide (GetYourGuide Tours&Tickets GmbH)

  • Medical Travel Companions (Medical Travel Companions Limited)

  • Park.Aero (Flughafen Parken GmbH)

  • SBB (Schweizerische Bundesbahnen SBB AG)

  • Swisscard (Swisscard AECS GmbH)

  • Swiss Express Shuttle (CHECK-IN all-ways)

  • Travel Guard® (Zurich Insurance Group Ltd.)

  • Booking.com (Booking.com B.V.)

  • CarTrawler (ETrawler Unlimited Company)

  • Coras (Corasdotio Limited)

  • eSIM GO (eSIM Go Limited)

  • Eurail/Interail (Eurail B.V.)

  • Free2move (Free2move Deutschland GmbH)

  • GetYourGuide (GetYourGuide Tours&Tickets GmbH)

  • Medical Travel Companions (Medical Travel Companions Limited)

  • Park.Aero (Flughafen Parken GmbH)

  • Travel Guard® (Zurich Insurance Group Ltd.)

  • Booking.com (Booking.com B.V.)

  • BAWAG (BAWAG AG)

  • CarTrawler (ETrawler Unlimited Company)

  • Deutsche Bahn (DB Fernverkehr AG)

  • Eurowings Holidays (Eurowings Holidays GmbH)

  • GetYourGuide (GetYourGuide Deutschland GmbH)

  • HanseMerkur (HanseMerkur Reiseversicherung AG)

  • ParkAero (Flughafen Parken GmbH)

  • Sixt (Sixt GmbH & Co. Autovermietung KG)

  • Airportr (Airportr Technologies Limited)
  • Europ Assistance (Europ Assistance SA, Niederlassung Deutschland)

  • Allianz Allianz Suisse Versicherungs-Gesellschaft AG

  • Car Trawler ETrawler Unlimited Company

  • FZAG Flughafen Zürich AG

  • Airportr Airportr Technologies Limited

  • Nomad LotusFlare, Inc.

  • Booking.com Booking.com B.V.

  • Loungepass Priority Pass Ltd.

  • PADI Professional Association of Diving Instructors

  • Adr parking ADR Mobility S.r.l.

  • Avis Avis Budget Italia S.p.A.

  • Booking.com Booking.com B.V.

  • Ferrotramviaria Ferrotramviaria S.p.A.

  • GetYourGuide GetYourGuide Tours&Tickets GmbH

  • Limolane (Limolane S.r.l.

  • Mozio Mozio, Inc.

  • Sea parking Società per Azioni Esercizi Aeroportuali – S.E.A. S.p.A.

  • Travel Guard®  Zurich Insurance Group Ltd.
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Travel ID Terms of Use
Travel ID data protection information

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