With Travel ID, you have access to the services of Brussels Airlines and of all the other Lufthansa Group airlines – even to Miles & More if you wish – with just one account.
One login, lots of options
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Your access to all services -
Frequently Asked Questions
What is Travel ID?
From booking to check-in and beyond – with Travel ID, you can now travel even more easily. It is your login for all our digital services. You can use it to quickly and easily access your data and enjoy relevant information and personalized services at any time. And that’s with any airline in the Lufthansa Group.
Fast & secure
Book and check in in no time at all: simply save your personal details, payment information and important travel documents in your profile where they will be stored securely and can be retrieved at any time.
Exclusive promotions
With your Travel ID, you can benefit from special offers and promotions and from information tailored to you – exactly when you need it.
Earn miles
Activate Miles & More for your Travel ID and earn miles directly – when you fly, travel and shop. You can redeem these for great awards, special experiences, or your next trip.
Your access to all our services
Always well informed: stay logged in and receive appropriate information at the right time and in the right place.
Brussels Airlines Chat Assistant
Quick and targeted help for your request: after you have logged in with your Travel ID, our Chat Assistant, Charlie, will have all the necessary information and will automatically keep you updated on your current trip. Should your flight be delayed or cancelled, look for alternatives and we will rebook you – all without you needing to enter additional details.
Brussels Airlines App
Your benefits when logging in with Travel ID: look forward to automatic information about your current flight and find out where you are in your travel process. The app will remind you of every single step. Check in easily online, personalise your flight with options such as individual food preferences and book your next trip straightforwardly whenever you wish.
Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
Miles & More
If you wish, you can also earn miles with your Travel ID. To do so, activate Miles & More as soon as you register or in your account at a later date.
With Miles & More you can earn miles and points with 40 airline partners and miles with hotel and rental car bookings, when you shop online and in daily life. You can redeem these miles for great awards, unique experiences, or your next trip to your dream destination.
If you fly often, you can look forward to a status as a frequent flyer and enjoy even greater comfort on your travels.
Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
Frequently asked questions about Travel ID and Miles & More
How can I change the email address I use to log in? How can I add a flight to “My bookings” in my Travel ID account? And why are the flights I’ve already booked not showing in “My bookings”? We’re happy to help—we’ve listed these and lots of other common questions for you in our FAQs.
Good to know
Lufthansa Group
The Lufthansa Group comprises both The Lufthansa Group Airlines and Miles & More GmbH.
Lufthansa Group Airlines
The following Lufthansa Group Airlines operate with Travel ID:
Deutsche Lufthansa AG, Austrian Airlines AG, Swiss International Air Lines AG, Brussels Airlines SA/NV, Eurowings GmbH and EW Discover GmbH.
From September 1, 2025, this will also include:
Air Dolomiti S.p.A., Italia Trasporto Aereo S.p.A. (ITA Airways), Lufthansa City Airlines GmbH, Edelweiss Air AG
Partner companies
Deutsche Lufthansa AG: AIG Versicherung, Booking.com, Deutsche Bahn, Europcar, GetYourGuide, Hertz, Worldshop, Park.Aero, Free2move, Sixt
Austrian Airlines AG: AIG Versicherung, Booking.com, Cartrawler, GetYourGuide
Swiss International Air Lines AG: CarTrawler, Hotels.com, Naka Mobile, SBB, Starticket, SWISS Holidays, Swisscard, SWISS Shop, myclimate, CHECK-IN all-ways, AXA Partners, AirPortr
Brussels Airlines SA/NV: AIG Versicherung, Booking.com, Deutsche Bahn, Europcar, GetYourGuide, Hertz, Worldshop, Park.Aero, Free2move, Sixt
Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
