- An upgrade allows you to enjoy a premium experience and priority service. However, the fare conditions and baggage allowance of your original ticket will continue to apply.
- The upgrade is applicable for your selected flight. Other flights within your booking for which you didn’t choose to upgrade will remain in the original booking class.
- If, according to the conditions, you are entitled to a refund of the price of the original ticket, the amount of the upgrade will be refunded to the credit card that was used to pay for it. If according to the conditions, you are not entitled to a refund of the original ticket, you will not be entitled to a refund of the amount paid for the upgrade.
Business Class on short-haul flights
- Empty middle seat
- Free access to the airport lounges
- Complimentary snacks & drinks
- Priority lane at security
- Seating at the front of the plane
- Priority boarding and disembarking, priority baggage delivery
Business Class on long-haul flights
- Luxurious 2m-long full flat bed with integrated massage function
- Free access to the airport lounges
- Premium beverages and meals created by a Michelin-starred Belgian chef
- Dedicated check-in desks at the airport
- Priority lane at security
- Priority boarding and disembarking, priority baggage delivery
Premium Economy Class on long-haul flights
- A premium seat, with expanded armrest
- Extra legroom and a wider seat recline
- Separate compartment, to ensure a quiet environment
- Complimentary meal and drinks
