You can find all info and how to reach us here:
Contact
Help and contact
You are at the right address for questions, concerns, praise or criticism.
Get in touch with Brussels Airlines
In case you have not raised your complaint yet, kindly open a complaint here:
If you have already raised a complaint, please reply to the confirmation mail, as this mail will automatically be added to your case and you will be helped further in a more efficient way.
In case you have not requested a refund yet, kindly start your request here:
If you have already raised a complaint, please reply to the confirmation mail, as this mail will automatically be added to your case and you will be helped further in a more efficient way.
You can find all info and how to reach us here:
Via social media
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Chat
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FacebookPlease note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
Via telephone
Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
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We are available 24/7 in English, other languages available during office hours (Belgian time).
0902 51600 (€1 per minute)
Help in French, Dutch, English, German, Spanish and Italian:
Monday – Friday: 09:00 – 19:00 CET
Saturday: 09:00 – 17:00 CET
For technical support and assistance with the Brussels Airlines website and mobile app.
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You can find all info and how to reach us here:
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